Questions and answers
Quick answers to the things people ask us most. If yours is not here, please get in touch.
Who is PHV365 for?
Private hire and taxi operators of any size who want one system for bookings, dispatch, drivers, vehicles and payments.
Do I need to install anything?
No. PHV365 runs in your web browser on a computer, tablet or phone. Drivers can add it to their phone home screen like an app.
How does the free trial work?
Ask for a free trial, and we will set up your own company area so you can try the system with your own drivers, vehicles and bookings.
Can you load my existing data?
Yes. Customers, drivers, vehicles and jobs can be loaded from a spreadsheet, so you do not start from scratch.
Can my customers book online?
Yes. Customers can ask for a quote, book online and log in to see their bookings.
How do I take payments?
You can send customers a card payment link, record deposits and payments, and send receipts and invoices. PHV365 connects to Xero.
Is my data kept separate from other companies?
Yes. Each company has its own area and only its own users can see its customers, drivers, vehicles and bookings.
How do I get help?
Use the Contact page and we will come back to you.